Hi,
Please note that I am using otrs 3.3.9. I have created a ticket menu button that is visible on icketZoom Page. Now I want to show this button only when the user logged in is either of the one (owner or responsible) or both. If he is neither owner/responsible of that ticket, this button should be hidden!
Please help me!
Thank you for your cooperation!
Regards,
Gunjan
Hide Ticket Menu Button
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crythias
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Re: Hide Ticket Menu Button
Please take a moment to read my Need help? link in my signature and update your signature.
The longer answer is related to how certain buttons are already hidden when the ticket is locked. It's a permissions thing for controls like reply, lock, etc. (requires development).
The longer answer is related to how certain buttons are already hidden when the ticket is locked. It's a permissions thing for controls like reply, lock, etc. (requires development).
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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