[SOLVED] How to disable tooltip in agent ticket zoom

majo053 · Post by **majo053** » 11 Feb 2015, 08:49

Hi,

please how can I disable tooltip in agent ticket zoom?

This:
"To open links in the following article, you might need to press Ctrl or Cmd or Shift key while clicking the link (depending on your browser and OS)."

Post by **crythias** » 11 Feb 2015, 16:52

The point is: the links don't work.

jojo · Post by **jojo** » 12 Feb 2015, 00:34

Can be done with next Patchlevel

majo053 · Post by **majo053** » 12 Feb 2015, 09:52

crythias wrote:The point is: the links don't work.

All links in specific article work...Is this a bug?

majo053 · Post by **majo053** » 27 Feb 2015, 11:28

majo053 wrote:
crythias wrote:The point is: the links don't work.
All links in specific article work...Is this a bug?

Resolved in 4.0.6 2015-02-24:

2015-01-20 Message about opening external links from articles is now removable.

MatjazBF · Post by **MatjazBF** » 28 Feb 2015, 11:28

We are on 4.0.6, but I can't find where in the config can I disable this notice?
thanks

jojo · Post by **jojo** » 28 Feb 2015, 12:20

just click on the X on the right side of the notification

MatjazBF · Post by **MatjazBF** » 28 Feb 2015, 16:03

jojo thanks for your reply.
But can I disable this message for all users?

jojo · Post by **jojo** » 28 Feb 2015, 16:40

only per user base

ffuernha · Post by **ffuernha** » 11 Aug 2015, 14:28

Hi all,
I disabled this, by adding an entry in our skin (/var/httpd/skins/Agent/<ourcompany>/css/Core.TicketDetail.css

.MessageBrowser {
display: none;
}
(I did this on all Message Browser Entries, but the above may be already sufficient).
It works with us.

Regds

Znuny Open Source Ticketsystem

[SOLVED] How to disable tooltip in agent ticket zoom

[SOLVED] How to disable tooltip in agent ticket zoom

Re: How to disable tooltip in agent ticket zoom

Re: How to disable tooltip in agent ticket zoom

Re: How to disable tooltip in agent ticket zoom

Re: How to disable tooltip in agent ticket zoom

Re: [SOLVED] How to disable tooltip in agent ticket zoom

Re: [SOLVED] How to disable tooltip in agent ticket zoom

Re: [SOLVED] How to disable tooltip in agent ticket zoom

Re: [SOLVED] How to disable tooltip in agent ticket zoom

Re: [SOLVED] How to disable tooltip in agent ticket zoom