how I can change the default value of Ticket::Frontend::CustomerTicketOverviewSortable in code

[grathi]

I am new bee in otrs
I wish to change default value of Ticket::Frontend::CustomerTicketOverviewSortable in code and also add some dynamic fields by default in Ticket::Frontend::CustomerTicketOverview###DynamicField

[RStraub]

Well, I don't see why you want to do that, but it's defined in:
~OTRSHOME/Kernel/Config/Files/Ticket.xml

Search that file for 'Ticket::Frontend::CustomerTicketOverviewSortable', edit the value you want and rebuild config.

Be aware though that these changes will be overwritten on your next upgrade. Alternatively you could create your own .xml file to overwrite the native settings. That can be done when you set the init attribute to 'Config'.

[grathi]

Thanks