How to assign a new service to queue?

[fr3d]

Hi all,

Can someone write to me how to assign a new OTRS service to queue?

I created a new service and I set it as default but I can't choose it for some of queues in the ticket menu.

Where can I change it?

[Mobios]

Services are assigned to Customers. You can set up default "standard" services which are assignable to every customer.
You can control which services will be shown for a particular queue via ACL´s.

[fr3d]

How can I change it in the ACL to make the service visible to all users?

I clicked on my OTRS ACL option and there is no any ACL saved.

Problem SOLVED!!! I did it in the Config.pm OTRS file...

[crythias]

Default Services are assigned to all customers. (It's a button on Services <-> Customers)

[fr3d]

Yes, indeed. Unfortunately, the services weren't placed within specific queue ACL

Thanks for your help...