Config Item Alert
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nanotowers
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Config Item Alert
Is possible get an alert about a item of the CMDB in an specific date?, for example the loan an hardware in the back time moment the OTRS send to the agent a reminder the hardware
OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+
NanoTowerS
"Try not to become a man of success, but rather try to become a man of value." - Albert Einstein
Apache2/MySQL 5+
NanoTowerS
"Try not to become a man of success, but rather try to become a man of value." - Albert Einstein
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reneeb
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Re: Config Item Alert
Not with stock OTRS. There is http://feature-addons.de/otrs/ITSM%20Co ... ifications (the translation via https://translate.google.de/translate?h ... ifications could be better 
)
What it does: It looks for "Date/DateTime" fields in the class definitions and for those date fields you can create notifications.
)What it does: It looks for "Date/DateTime" fields in the class definitions and for those date fields you can create notifications.
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