Hi,
I'm trying to export a MSSQL Server 2008R2 content from a windows 2008R2 running OTRS to a brand new Ubuntu with MySQL.
I successfully installed the new server and I just need to export the database (and settings) to this new server.
I tried directly from SQL Management Studio (with no success) and I'm starting to try with PentaHO Data Integration. Is there any easier way?
TY
Export/migrate data to new server
Moderator: crythias
Re: Export/migrate data to new server
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 37
- Joined: 17 Sep 2014, 15:08
- Znuny Version: 3.3.9
- Real Name: Goncalo Girao
Re: Export/migrate data to new server
This isfor 4.0 only?
"Backend ERROR: OTRS-CGI-38 Perl: 5.18.2 OS: linux Time: Thu Mar 5 09:24:19 2015 Message: Sorry, can't install/upgrade package, because the framework version required by the package (4.0.x;) does not match your Framework (3.3.9)!"
"Backend ERROR: OTRS-CGI-38 Perl: 5.18.2 OS: linux Time: Thu Mar 5 09:24:19 2015 Message: Sorry, can't install/upgrade package, because the framework version required by the package (4.0.x;) does not match your Framework (3.3.9)!"
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Export/migrate data to new server
Well you didn't include your version 
Check this page:
http://ftp.otrs.org/pub/otrs/packages/
You might try an older package.

Check this page:
http://ftp.otrs.org/pub/otrs/packages/
You might try an older package.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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- Znuny newbie
- Posts: 37
- Joined: 17 Sep 2014, 15:08
- Znuny Version: 3.3.9
- Real Name: Goncalo Girao
Re: Export/migrate data to new server
TY!
one (dumb) question. This package goes to new or old server?
one (dumb) question. This package goes to new or old server?
-
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Export/migrate data to new server
I don't know this package, just read from your error message that you were trying to install a too-new package on an older framework.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
-
- Znuny newbie
- Posts: 37
- Joined: 17 Sep 2014, 15:08
- Znuny Version: 3.3.9
- Real Name: Goncalo Girao
Re: Export/migrate data to new server
Now I did install without issues (1.0.12)
Im reading TFM!
Your tips were very useful!
Im reading TFM!
Your tips were very useful!
