We need more SLA calendars in OTRSv4 (Core::Time::Calendar1-9)

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majo053
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We need more SLA calendars in OTRSv4 (Core::Time::Calendar1-9)

Post by majo053 »

Hi OTRS guys!

We need more than 9 calendar templates. Can you please explain how to add more calendars?

Thanks.

M
Last edited by majo053 on 16 Mar 2015, 09:33, edited 1 time in total.
OTRS and ITSM 4.0.6 (production), MariaDB Ver 15.1 Distrib 5.5.40-MariaDB, CentOS 7.0.1406 (Core)
wurzel
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Re: We need more SLA calendars (Core::Time::Calendar1-9)

Post by wurzel »

Hi,

There is a module from xxx to add more calendars. For getting this, you need to contact xxx. You can not download it.

Florian
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
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Re: We need more SLA calendars in OTRSv4 (Core::Time::Calendar1-9)

Post by BIG_jan »

Aloha,

- export your SysConfig
- find Calendar9
- duplicate all Entries
- rename them to Calendar10
- import new SysConfig (nearly forgot this pint :D )

-> not tried, but i think read for otrs3 somewhere
(backup ZZZAuto.pm and ZZZAAuto.pm)

found (https://otrsteam.ideascale.com/a/dtd/Li ... 1277-10369)
Live: OTRS 3.3.8, ITSM 3.3.8, in vm
Test: otrs 3.3.8, ITSM

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wurzel
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Re: We need more SLA calendars in OTRSv4 (Core::Time::Calendar1-9)

Post by wurzel »

Hi,

wohooo that's cool.

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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