otrs itsm decision

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kiroxan
Znuny newbie
Posts: 19
Joined: 02 Mar 2015, 19:51
Znuny Version: OTRS Appliance 4 Pat

otrs itsm decision

Post by kiroxan »

hello all,
where can i specify the pemission to make a decision via the decision link in the incident management case for otrs itsm.
thank you
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wurzel
Znuny guru
Posts: 3274
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: otrs itsm decision

Post by wurzel »

Hi,

with an ACL.

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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