Hello everyone, I would like to create a button via email with all the history of the ticket (as for the print button on the head of the ticket).
Can you help?
thanks Claudio
forward email with history
Moderator: crythias
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claudiomaf
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- Joined: 08 Jan 2015, 16:22
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Re: forward email with history
requires development
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
claudiomaf
- Znuny newbie
- Posts: 4
- Joined: 08 Jan 2015, 16:22
- Znuny Version: 3.1.5
Re: forward email with history
Hello, someone have tried to resolve this problem?
thanks Claudio
thanks Claudio
-
crythias
- Moderator
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- Joined: 04 May 2010, 18:38
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Re: forward email with history
We hit print, create an email, attach the pdf...
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