getting number of links from a CI.

[Basia]

hi,

is it possible to get the number of links a CI has?

something like:

Code: Select all

@ListOfLinks = CommonObject{ConfigItem}->ConfigItemLinksGet(
	ConfigItemID => 'Id number';
}

i need to check how many other CI's are linked to a CI.

thank you.

[RStraub]

Like this?

Code: Select all

LinkList()
get all existing links for a given object

Return $LinkList = { Ticket => { Normal => { Source => { 12 => 1, 212 => 1, 332 => 1, }, }, ParentChild => { Source => { 5 => 1, 9 => 1, }, Target => { 4 => 1, 8 => 1, 15 => 1, }, }, }, FAQ => { ParentChild => { Source => { 5 => 1, }, }, }, };

   my $LinkList = $LinkObject->LinkList(
       Object    => 'Ticket',
       Key       => '321',
       Object2   => 'FAQ',         # (optional)
       State     => 'Valid',
       Type      => 'ParentChild', # (optional)
       Direction => 'Target',      # (optional) default Both (Source|Target|Both)
       UserID    => 1,
   );

from:
http://otrs.perl-services.de/docs/otrs/ ... bject.html

[sebasia]

i had to make a new user as i lost my old credentials, but thanks for answering.
i have some more questions i hope you can answer.


can this be done with a CI in the cmdb?

an object like this:

Code: Select all

    my $ConfigItem =  $CommonObject{ConfigItemObject}->ConfigItemGet(
        ConfigItemID => $ConfigItemID,
        );

i am not sure how i would call fx. LinkList()
on this object.

[RStraub]

Sorry - I was on vacation

And sure you can. All you need is the ConfigItemID:

Code: Select all

    my $LinkList = $Self->{LinkObject}->LinkList(
        Object  => 'ITSMConfigItem',
        Key     => $MyConfigItemID,
        State   => 'Valid',
        UserID  => '1',
    );