Reply to All View Default CC Address

naflyazhar · Post by **naflyazhar** » 25 Mar 2015, 08:59

Hi All,

I am trying to implement OTRS in my company and having a small issue. Every time agent try to reply to All, system address is by default added to the CC list. Does any one know how to stop that from happening.

OTRS.png

jojo · Post by **jojo** » 25 Mar 2015, 09:56

add system addresses to the mail address section of OTRS

naflyazhar · Post by **naflyazhar** » 25 Mar 2015, 10:40

Dear jojo

Thanks a lot for your reply. This worked

Znuny Open Source Ticketsystem

Reply to All View Default CC Address

Reply to All View Default CC Address

Re: Reply to All View Default CC Address

Re: Reply to All View Default CC Address