Hi,
I would like to simplify the search for the customer, is it possible to have e.g. just search box like you can have on the top of the agent interface?
Simple search on customer interface
Moderator: crythias
Simple search on customer interface
OTRS 4.0 running on Centos 7
Re: Simple search on customer interface
I did just use "Fulltext search in tickets", i filtered every other search options out in customerticketsearch.tt and that did the trick for me 
