for the search index i use runtimeDB.
now i get this message:
"Ticket Search Index Module (Kernel::System::Ticket::ArticleSearchIndex::RuntimeDB)
You have more than 50,000 articles and should use the StaticDB backend. See admin manual (Performance Tuning) for more information."
i changed to StaticDB on my test envirement and I didn't get any hit in search. If I choose Static DB now does it drop all the old index?
RuntimeDB VS staticDB?
Moderator: crythias
Re: RuntimeDB VS staticDB?
As mentioned in the message you received, see:
https://otrs.github.io/doc/manual/admin ... otrs-index
https://otrs.github.io/doc/manual/admin ... otrs-index