SQL Crashed / Repair Failed

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asxo
Znuny expert
Posts: 187
Joined: 28 Apr 2009, 11:35
Znuny Version: 2.3.4

SQL Crashed / Repair Failed

Post by asxo »

hallo Forum,

schon mal solch eine Fehlermeldung gehabt?

Ich sehe keine Tickets mehr im System - alles weg - alles leer.

Kann ich irgendwas retten / wiederherstellen?

Code: Select all

 [Tue Apr 14 11:33:43 2015][Error][Kernel::System::TicketSearch::TicketSearch][1623] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_watcher tw ON st.id = tw.ticket_id  WHERE 1=1 AND tw.user_id IN (94) AND archive_flag = 0 LIMIT 10000'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::TicketSearch::TicketSearch][1623] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_watcher tw ON st.id = tw.ticket_id INNER JOIN ticket_flag tf1 ON st.id = tf1.ticket_id  WHERE 1=1 AND tw.user_id IN (94) AND tf1.ticket_key = 'Seen' AND tf1.ticket_value = '1' AND tf1.create_by = 94 AND archive_flag = 0 LIMIT 10000'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::TicketSearch::TicketSearch][1623] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_watcher tw ON st.id = tw.ticket_id  WHERE 1=1 AND st.ticket_state_id IN ( 6 )  AND tw.user_id IN (94) AND st.ticket_state_id IN (6, 7, 8)  AND st.until_time <= 1429003963 AND archive_flag = 0 LIMIT 10000'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::TicketSearch::TicketSearch][1623] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id  WHERE 1=1 AND st.ticket_lock_id IN (2,3) AND st.user_id IN (94) AND archive_flag = 0 LIMIT 10000'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::TicketSearch::TicketSearch][1623] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_flag tf1 ON st.id = tf1.ticket_id  WHERE 1=1 AND st.ticket_lock_id IN (2,3) AND st.user_id IN (94) AND tf1.ticket_key = 'Seen' AND tf1.ticket_value = '1' AND tf1.create_by = 94 AND archive_flag = 0 LIMIT 10000'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::TicketSearch::TicketSearch][1623] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id  WHERE 1=1 AND st.ticket_state_id IN ( 6 )  AND st.ticket_lock_id IN (2,3) AND st.user_id IN (94) AND st.ticket_state_id IN (6, 7, 8)  AND st.until_time <= 1429003963 AND archive_flag = 0 LIMIT 10000'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::Ticket::TicketGet][1065] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT st.id, st.queue_id, sq.name, st.ticket_state_id, st.ticket_lock_id, sp.id, sp.name, st.create_time_unix, st.create_time, sq.group_id, st.tn, st.customer_id, st.customer_user_id, st.user_id, st.responsible_user_id,  st.until_time, st.change_time, st.title, st.escalation_update_time, st.timeout, st.type_id, st.service_id, st.sla_id, st.escalation_response_time, st.escalation_solution_time, st.escalation_time, st.archive_flag, st.create_by, st.change_by FROM ticket st, ticket_priority sp, queue sq WHERE sp.id = st.ticket_priority_id AND sq.id = st.queue_id AND st.id = ? LIMIT 1'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::Ticket::TicketGet][1065] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT st.id, st.queue_id, sq.name, st.ticket_state_id, st.ticket_lock_id, sp.id, sp.name, st.create_time_unix, st.create_time, sq.group_id, st.tn, st.customer_id, st.customer_user_id, st.user_id, st.responsible_user_id,  st.until_time, st.change_time, st.title, st.escalation_update_time, st.timeout, st.type_id, st.service_id, st.sla_id, st.escalation_response_time, st.escalation_solution_time, st.escalation_time, st.archive_flag, st.create_by, st.change_by FROM ticket st, ticket_priority sp, queue sq WHERE sp.id = st.ticket_priority_id AND sq.id = st.queue_id AND st.id = ? LIMIT 1'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::Ticket::TicketGet][1065] Table '.\otrs\ticket' is marked as crashed and last (automatic?) repair failed, SQL: 'SELECT st.id, st.queue_id, sq.name, st.ticket_state_id, st.ticket_lock_id, sp.id, sp.name, st.create_time_unix, st.create_time, sq.group_id, st.tn, st.customer_id, st.customer_user_id, st.user_id, st.responsible_user_id,  st.until_time, st.change_time, st.title, st.escalation_update_time, st.timeout, st.type_id, st.service_id, st.sla_id, st.escalation_response_time, st.escalation_solution_time, st.escalation_time, st.archive_flag, st.create_by, st.change_by FROM ticket st, ticket_priority sp, queue sq WHERE sp.id = st.ticket_priority_id AND sq.id = st.queue_id AND st.id = ? LIMIT 1'
[Tue Apr 14 11:33:43 2015][Error][Kernel::System::Queue::GetQueueGroupID][598] Need QueueID!
OTRS 2.3.4 /OTRS 3.0.11
Updateerfahrung
Win 2003 / Win 2008 R2
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: SQL Crashed / Repair Failed

Post by RStraub »

Das sieht nach einem MySQL Problem aus:
http://dev.mysql.com/doc/refman/5.0/en/ ... table.html

Ihr habt doch sicher regelmäßige Backups um die Datenbank wiederherzustellen?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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