[SOLVED]Set timezone correctly

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aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

[SOLVED]Set timezone correctly

Post by aph »

How could I set the time zone in OTRS.

At the moment we have Summer Time, but the time shown in ticket creation time etc. still shows the winter time.

In Framework -> Core::Time the default value of TimeZone is 0. If I set TimeZoneUser to 'Yes', the ticket creation time is shown 1 hour ahead of the actual time for example 15:49 (+2).

How can I make sure that the correct time is set?
Last edited by aph on 27 May 2015, 20:26, edited 1 time in total.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Re: Set timezone correctly

Post by aph »

any ideas on this one?
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Re: Set timezone correctly

Post by aph »

Never mind. The incorrect system time is not an otrs issue but the server issue.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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