[SOLVED] Position of dynamic fields

[mavrie]

Hello,

I'm looking into changing where our DynamicFields are showing.

There are three fields in particular that I want on the top of the page for new tickets. Now I find some resources only pointing me to .dtl files.
I cannot find these since I'm on version 4, and I found they changed to .tt files?

I cannot find these either. Can anyone point me to where they should be? And any advice on how to change the order of fields is also appreciated.

Regards,

Matt

[aph]

From https://github.com/OTRS/otrs/blob/rel-4 ... etPhone.tt

With the code below all the dynamic fields are shown as a block, one below the other

Code: Select all

[% RenderBlockStart("DynamicField") %]
                        <div class="Row Row_DynamicField_[% Data.Name | html %]">
                        [% Data.Label %]
                            <div class="Field">
                            [% Data.Field %]
                            </div>
                            <div class="Clear"></div>
                        </div>
[% RenderBlockEnd("DynamicField") %]

If you want to place different dynamic fields at different places on your ticket screen:

Code: Select all

# example of how to use fixed dynamic field blocks for customizations
# Note: Field1 and Field2 are the names of the fields and had to be replaced with the actual
# field names
#[% RenderBlockStart("DynamicField_Field1") %]
#                    <div class="Row Row_DynamicField_[% Data.Name | html %]">
#                        [% Data.Label %]
#                        <div class="Field">
#                            [% Data.Field %]
#                        </div>
#                        <div class="Clear"></div>
#                    </div>
#[% RenderBlockEnd("DynamicField_Field1") %]
#[% RenderBlockStart("DynamicField_Field2") %]
#                    <div class="Row Row_DynamicField_[% Data.Name | html %]">
#                        [% Data.Label %]
#                        <div class="Field">
#                            [% Data.Field %]
#                        </div>
#                        <div class="Clear"></div>
#                    </div>
#[% RenderBlockEnd("DynamicField_Field2") %]

So in your case, you might want to place dynamic fields A, B and C at the top and dynamic fields D, E and F (for example) at the bottom
This link might be useful. It describes "translation" from old .dtl to .tt, so you could also make sense of resources pointing to .dtl files.
http://otrs.github.io/doc/manual/develo ... ate-engine

[mavrie]

Aph,

Thank you. Exactly what I was looking for

Regards