Changing button names

[RagnaXBL]

I'd like to change the text om the buttons of the ticket zoom screen. i couldn't see where the text for the buttons was being generated from in the tt files. if anyone could could point me in the right direction, any help would be appreciated.

i've attached a screenshot of the buttons in case you're not sure which ones i was talking about

[RStraub]

This is configured in the .xml file for the generic Menu Module (for the Free Fields Button):

Code: Select all

    <ConfigItem Name="Ticket::Frontend::MenuModule###310-FreeText" Required="0" Valid="1">
        <Description Translatable="1">Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface.</Description>
        <Group>Ticket</Group>
        <SubGroup>Frontend::Agent::Ticket::MenuModule</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::TicketMenuGeneric</Item>
                <Item Key="Name">Free Fields</Item>
                <Item Key="Description" Translatable="1">Change the free fields for this ticket</Item>
                <Item Key="Action">AgentTicketFreeText</Item>
                <Item Key="Link">Action=AgentTicketFreeText;TicketID=[% Data.TicketID | html %]</Item>
                <Item Key="Target"></Item>
                <Item Key="PopupType">TicketAction</Item>
            </Hash>
        </Setting>
    </ConfigItem>

You might consider to just add a custom translation instead of editing the files.

[jojo]

you can change tne names via sysconfig

[RagnaXBL]

Thanks guys, didn't realise it could be done through the sysconfig. generally try to avoid messing with the tt files if possible