I am migrating from 3.1.12 to 4.0.7.
Everything looks fine, but when searching for customers in Phone ticket, there is no progress indicator like this:
Is this normal? How can I get it back?
No progress indicator when searching for customers
Moderator: crythias
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lameventanas
- Znuny newbie
- Posts: 7
- Joined: 15 Apr 2015, 11:15
- Znuny Version: 4.0.7
No progress indicator when searching for customers
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lameventanas
- Znuny newbie
- Posts: 7
- Joined: 15 Apr 2015, 11:15
- Znuny Version: 4.0.7
Re: No progress indicator when searching for customers
Can anybody running the latest OTRS confirm if they have this progress indicator or not?
Re: No progress indicator when searching for customers
I just tried it and the indicator is missing for me as well.
The search seems a lot faster on OTRS 4, I get an immediate result. So perhaps they feel this was no longer needed?
The search seems a lot faster on OTRS 4, I get an immediate result. So perhaps they feel this was no longer needed?
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lameventanas
- Znuny newbie
- Posts: 7
- Joined: 15 Apr 2015, 11:15
- Znuny Version: 4.0.7
Re: No progress indicator when searching for customers
Perhaps the search is faster when storing customer in a database, but with LDAP it takes just the same as before.EXG133 wrote:I just tried it and the indicator is missing for me as well.
The search seems a lot faster on OTRS 4, I get an immediate result. So perhaps they feel this was no longer needed?
But without the indicator there is no feedback, so when the search takes more than 2 seconds, one doesn't know if its working at all.
Now the question is if this is a bug, or if the indicator was removed on purpose.