Problem nach Erstinstallation: Error 500 Internal Server Error

Hilfe zu Znuny Problemen aller Art
Locked
freak05
Znuny newbie
Posts: 3
Joined: 28 Apr 2015, 15:38
Znuny Version: 4.0.7-

Problem nach Erstinstallation: Error 500 Internal Server Error

Post by freak05 »

Hallo,

habe OTRS 4.071 auf meinem RHEL6 installiert und bin dabei exakt nach der Anleitung auf Github vorgangen. Alle Perl Skripte laufen, Datenbankserver läuft, Apache.

Bekomme trotzdem im Browser folgende Meldung:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.2.15 (Oracle) Server at xxxxxxxxxxxx Port 80


Die Apache Log sagt folgendes:

[Fri Mar 27 18:46:52 2015] -e: Use of uninitialized value in concatenation (.) or string at /opt/otrs//Kernel/Output/HTML/Layout.pm line 852.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 27 18:46:52 2015

Message: mkdir /opt/otrs/var/tmp/CacheFileStorable: Permission denied at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 88


RemoteAddress:xxxxxxxxxxxxx
RequestURI: /otrs/installer.pl

Traceback (2002):
Module: Kernel::Output::HTML::LayoutTemplate::Output Line: 196
Module: Kernel::Output::HTML::Layout::Footer Line: 1373
Module: Kernel::Output::HTML::Layout::FatalError Line: 853
Module: Kernel::Output::HTML::LayoutTemplate::Output Line: 200
Module: Kernel::Output::HTML::Layout::Header Line: 1301
Module: Kernel::Modules::Installer::Run Line: 163
Module: Kernel::System::Web::InterfaceInstaller::Run Line: 138
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_installer_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 204
Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 27 18:46:52 2015] -e: Use of uninitialized value in concatenation (.) or string at /opt/otrs//Kernel/Output/HTML/Layout.pm line 853.

Habe schon alles geprüft, Firewall läst alles durch, MSQL ist verknüpft.

bitte um Hilfe
Rooobaaat
Znuny wizard
Posts: 432
Joined: 11 Sep 2014, 16:28
Znuny Version: OTRS 5.0.x

Re: Problem nach Erstinstallation: Error 500 Internal Server Error

Post by Rooobaaat »

Message: mkdir /opt/otrs/var/tmp/CacheFileStorable: Permission denied at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 88 <- Permissions?
My english is better than your german :P

"Produktiv": OTRS: 5.0.x, OTRS::ITSM 5.0.x
"Testing": OTRS 6 git
OS: Debian 8.0 (Jessie)
Apache2.4.10/MySQL 5.5.41
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Problem nach Erstinstallation: Error 500 Internal Server Error

Post by jojo »

SELINUX ausgeschaltet?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
freak05
Znuny newbie
Posts: 3
Joined: 28 Apr 2015, 15:38
Znuny Version: 4.0.7-

Re: Problem nach Erstinstallation: Error 500 Internal Server Error

Post by freak05 »

vielen dank!

SeLinux disabled

und siehe da, läuft eiwandfrei :)

danke!
Locked