ACL for ProcessTickets in Customer Frontend

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Mario21
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Posts: 4
Joined: 03 Apr 2014, 21:21
Znuny Version: 4.0.7
Real Name: Mario

ACL for ProcessTickets in Customer Frontend

Post by Mario21 »

Hi,
I have got a problem with process tickets and ACL in customer frontend. I would like to restrict the possible processes in "New process ticket" (action: CustomerTicketProcess) based on the CustomerID of the logged in customer user.

OTRS version: 4.0.7.

The ACL in the screenshot does not work. How can I restrict the available processes for the customer?
acl.JPG
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