Unique fields in new Customer User

Moderator: crythias

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IT4Fun
Znuny newbie
Posts: 11
Joined: 13 Feb 2015, 13:21
Znuny Version: 4.0.1
Real Name: César Santos
Company: Gonksys

Unique fields in new Customer User

Post by IT4Fun »

Hi everyone,

So, I'm trying to add a new customer user to my OTRS deployment. The problem is that customer user has 4 different companies and, consequently, 4 different customerIDs and, at least, 2 different emails accounts. So, for me, it make sense add 4 customer users with the same firstname, lastname, username and email and 4 differents customerID. The thing is that the OTRS requires unique values for the username and email field. Is there a workaround to possibly solve this issue?

Thanks in advance,
César
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