Is it possible to link a config item to a customer company therefor the linked CI is visible on every ticket belonging to the customer company?
I want to make technical info available to agents in every tickets regarding the customer company's infrastructure.
Link Config Item to Customr company
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reneeb
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Re: Link Config Item to Customr company
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: Link Config Item to Customr company
Thank you, however the CI does not appear on the TicketZoom page for the tickets in linked queue.