OTRS with Proxy for Internet Access

[binmahmood]

Hi,

I'm using OTRS on a server that requires Proxy with domain credentials for Internet access. For example, if I want to access mail.office365.com I have to open Internet Explorer with different domain user 'domain\user' in order to access it. Otherwise I won't be able to open internet.

Now the problem is that I need to configure same user credential in OTRS in order to send email messages. Until now I can't find any configuration in SysConfig to make it happen. Need help please.

I am using OTRS 3.3.12 with MSSQL and IIS8.

BR,
Bin Mahmood

[jojo]

if your proxy support Basic Auth you can use the the values like:

http://username:password@proxy:port

[wurzel]

Hi,

don't forget the last slash at the end

http://username:password@proxy:port/



Flo

[binmahmood]

I have domain user and its important to mention domain.... should it be like http://domain\user:password@proxy:8080/ ??