Ticket Search Results - wrong Title

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gawkla
Znuny newbie
Posts: 69
Joined: 15 Jan 2015, 16:48
Znuny Version: 6.0.6

Ticket Search Results - wrong Title

Post by gawkla »

Hello
I don't know if this if bug or feature.
OTRS 4.0.7

I found one thing that look not good for me.
In ticket search results in column "TITLE" I see not title of ticket, but rather title of last note/article in ticket history.

This is normal behaviour or not? How to change this? [if possible :)

On dashbord title is OK
Image

On search result title is wrong:
Image
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crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: Ticket Search Results - wrong Title

Post by crythias »

SysConfig
Edit Config Settings in Ticket -> Frontend::Agent::TicketOverview
Ticket::Frontend::OverviewSmall###ColumnHeader
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gawkla
Znuny newbie
Posts: 69
Joined: 15 Jan 2015, 16:48
Znuny Version: 6.0.6

Re: Ticket Search Results - wrong Title

Post by gawkla »

Hello everybody. This solution works nice. But one additional question: How to display ONLY ticket title in small overview? [without "from" part???]
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