Quick-Close like dropdowns

[mpmnu]

Hello dear Otterhub community,

I am currently in search of an option to have something similar to quick-close for priority and owner. Our agents need to distribute tickets very often and it can be annoying to actually open the ticket and redirect it to another agent. Is there a plugin or option which adds a dropdown just like quickclose that would enable an agent to change priority/owner in the ticket overview?

Thanks in advance!!

[crythias]

You could consider agent-queues.