Click ticket on customer portal become save

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keith85
Znuny newbie
Posts: 5
Joined: 24 Feb 2014, 17:04
Znuny Version: V3.34
Real Name: Keith
Company: Dialog

Click ticket on customer portal become save

Post by keith85 »

hi all,

i currently facing the problem when my user want to view the ticket on customer portal and click the ticket it become automatically download.

current system is version 4.
before upgrade was working.
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jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: Click ticket on customer portal become save

Post by jojo »

check the logfiles
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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