[SOLVED]Can't Hide certain dashlet filters

[aph]

As discussed in my other post viewtopic.php?f=62&t=29269#p118443 I'm able to hide all the dashlet filters (my locked tickets, my responsibiities, tickets in my queues and all tickets) together by commenting out the follwing in ..../otrs/Kernel/Output/Files/DashboardTicketGeneric.pm

Code: Select all

# get filter ticket counts
    $Self->{LayoutObject}->Block(
        Name => 'ContentLargeTicketGenericFilter',
        Data => {
            %Param,
            %{ $Self->{Config} },
            Name => $Self->{Name},
            %{$Summary},
        },
    );

I could also hide the filter 'Tickets in my queues' by commenting out the following

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 # show only myqueues if we have the filter
    if ( $TicketSearchSummary{MyQueues} ) {
        $Self->{LayoutObject}->Block(
            Name => 'ContentLargeTicketGenericFilterMyQueues',
            Data => {
                %Param,
                %{ $Self->{Config} },
                Name => $Self->{Name},
                %{$Summary},
            },
        );
    }

And the filter 'My responsibilities' by commenting out

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# show also responsible if feature is enabled
    if ( $Self->{ConfigObject}->Get('Ticket::Responsible') ) {
        $Self->{LayoutObject}->Block(
            Name => 'ContentLargeTicketGenericFilterResponsible',
            Data => {
                %Param,
                %{ $Self->{Config} },
                Name => $Self->{Name},
                %{$Summary},
            },
        );
    }

My question is how do I hide each of the filters 'My locked tickets' and 'All Tickets' individually, independant of the other filters?

[aph]

I saw that there is a dtl called AgentDashboardTicketGeneric.dtl in ..../otrs/Kernel/Output/HTML/Standard. If I comment out the following line in this dtl, the 'All Tickets' filter is hidden

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  <li class="$QData{"All::Selected"} Last"><a href="#" id="Dashboard$QData{"Name"}All" data-filter="All">$Text{"All tickets"} ($QData{"All"})</a></li>

However, I'm using a custom pm for my dashlet which is a copy of ..../otrs/Kernel/Output/Files/DashboardTicketGeneric.pm. I also created a custom dtl called CustomAgentDashboardTicketGeneric.dtl which is a copy of AgentDashboardTicketGeneric.dtl.
So my revised question is how do I tell my custom pm (CustomDashboardTicketGeneric.pm) to use the custom .dtl (CustomAgentDashboardTicketGeneric.dtl) to render my widget?

[RStraub]

I will give you the example from OTRS 4.x. Look in your pm file for the Block that creates the output. It should be called $LayoutObject->Output or something similar.

There you see the attribute / parameter "TemplateFile". Just edit the name that follows to your custom file:

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    my $Content = $LayoutObject->Output(
        TemplateFile => 'AgentDashboardTicketGeneric',
        Data         => {
            %{ $Self->{Config} },
            Name => $Self->{Name},
            %{$Summary},
            FilterValue => $Self->{Filter},
            CustomerID  => $Self->{CustomerID},
        },
        KeepScriptTags => $Param{AJAX},
    );

So instead of AgentDashboardTicketGeneric, use CustomAgentDashboardTicketGeneric.

[aph]

Bingo