How to auto-create ticket every month or quarter?

[zbigniew]

How to auto-create ticket every month or quarter?
There are scheduled tasks to do every month or quarter. For example quarterly review of server to make sure it is working correctly.
Can not find in OTRS option to make it auto-create ticket: "You need to do quarterly server review" to remind admin to do the review.

Yes. I know the trick I can do cron task to send ticket e-mail every month or quarter but I would like to know the clean way using OTRS gui only because this feature would be used by casual otrs admin/privileged user who do not have access to ssh shell.

[RStraub]

I doubt that you can do it with the GUI. You could however use the SOAP API:
http://blog.otrs.org/2010/11/11/proof-o ... -for-task/