Stats modul, Ticketlist report

[gcekol]

Is it possible to change the order of columns in Ticketlist report?
If yes, how?

Thank you!

[gcekol]

I'm still looking for a solution.

[reneeb]

You have to edit the Kernel/System/Stats/Dynamic/*.pm

E.g. in TicketList.pm you'll find

Code: Select all

        ATTRIBUTE:
        for my $Attribute ( @{$SortedAttributesRef} ) {
            next ATTRIBUTE if !$TicketAttributes{$Attribute};
            push @ResultRow, $Ticket{$Attribute};
        }
        push @StatArray, \@ResultRow;

Here you have to order the columns the way you want...

[gcekol]

reneeb thank you for your answer.

Since I'm new to OTRS, I'll have to ask you to be more specific.

I'm planning to have more then one report (ticketlist type). Is it possible to set that all in Ticketlist.pm?

An example would be great.

Thank you!

[othoma]

hi there, I'm looking for the exact same thing.

@gcekol did you find a way to do what you want?

@reneeb could you please give more information on what code we have to fill in the file?

What I'm trying is having the "Priority" Column as the first column. Others (Title, date created, date closed, and dynamic fields are in the correct order)

But priority is still between date closed and dynamic fields.

Thanks a lot