Disable al action con closed tickets [solved]

Moderator: crythias

Locked
rvaldomir
Znuny expert
Posts: 155
Joined: 04 Aug 2014, 23:59
Znuny Version: 3.3.8
Real Name: Roberto A. Valdomir

Disable al action con closed tickets [solved]

Post by rvaldomir »

How to disable al ticket actions forma cmosed tickets.

Acl is not working un this case.
Last edited by rvaldomir on 04 Jun 2015, 14:10, edited 1 time in total.
​Roberto A. Valdomir
Mobile: (+598) 93 868 147 | Skype: roberto.a.valdomir
@roberto.valdomir | re.vu/robertovaldomir

----------------------------------------------------------------------------------------
OTRS 3.3.8 | RHEL 6 x64 | Oracle 11g | Custom Development by OTRS365
Top
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: Disable al action con closed tickets

Post by jojo »

Only ACL will work here.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
rvaldomir
Znuny expert
Posts: 155
Joined: 04 Aug 2014, 23:59
Znuny Version: 3.3.8
Real Name: Roberto A. Valdomir

Re: Disable al action con closed tickets [solved]

Post by rvaldomir »

solved dealed with permissions on module registration and groups
​Roberto A. Valdomir
Mobile: (+598) 93 868 147 | Skype: roberto.a.valdomir
@roberto.valdomir | re.vu/robertovaldomir

----------------------------------------------------------------------------------------
OTRS 3.3.8 | RHEL 6 x64 | Oracle 11g | Custom Development by OTRS365
Top
Locked

Return to “General”