Missing Perl Dependencies not actually missing

[tmoore82]

I'm trying to install OTRS Help Desk on an EC2 instance of Amazon Web Services. I'm following the installation instructions here. But when I try to install otrs, I get the following errors:

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Error: Package: otrs-4.0.8-02.noarch (/otrs-4.0.8-02.noarch)
       Requires: perl(Archive::Zip)
Error: Package: otrs-4.0.8-02.noarch (/otrs-4.0.8-02.noarch)
       Requires: perl(Template)
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest

When I try to install Archive::Zip using cpan:

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cpan[2]> install Archive::Zip
CPAN: Storable loaded ok (v2.20)
Going to read '/root/.cpan/Metadata'
Database was generated on Sat, 06 Jun 2015 19:41:02 GMT
Archive::Zip is up to date (1.46).

Any idea why it can't find the dependency?


cross-posted on stackoverflow: http://stackoverflow.com/questions/3068 ... ly-missing

[jojo]

you mix rpm dependdencies with PERL dependencies.

[tmoore82]

I don't understand, jojo. Should I be trying to install perl(Archive::Zip) a different way? Or are you just saying that I've mislabeled my post?

[jojo]

you try to install via rpm. So it is checked if the needed modules are installed via rpm (suggested). You installed the modules via cpan so the rpm database does not know of it.

For further information please consult your linux admin

[tmoore82]

Ok. I think I understand. Unfortunately, I *am* my Linux admin. But that gives me something to go on. I'll see if I can figure out how to update my rpm database.