Hi, i was wondering if it is possible to retrieve the list of services configured in OTRS using web services. I need to show a dropdown in other interface (of an entirely separated system) with the list of services existing in OTRS.
Thanks.
Octavio
Retrieve service list with web service
Moderator: crythias
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- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
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Re: Retrieve service list with web service
Give 'SELECT id,name FROM gi_webservice_config' a try. I recommend to restrict the access to 3rd party system by strict permission like read only you on the neeed tables.
hth, Roy
hth, Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?