QueueSort parameter doesnt work

[blastik]

Hi guys,

I'm trying to get a couple of Queues to sort the tickets by Age Ascending and I've setup Ticket::Frontend::AgentTicketQueue###QueueSort as follows:

2015-06-16 16_50_58-Ticket -_ Frontend__Agent__Ticket__ViewQueue - SysConfig - Admin - OTRS 4.png

However it doesn't work. The by dafault rules apply instead. The queue IDs are right. Any hints?

Regards,
D.

[blastik]

Noone ?