Regular Expression in Select Ticket section

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vishutux
Znuny newbie
Posts: 8
Joined: 09 Jun 2015, 06:42
Znuny Version: OTRS 4.0
Real Name: Vishesh
Company: Linuxmantra

Regular Expression in Select Ticket section

Post by vishutux »

Hi Members,

I am creating a generic agent where in "Select Tickets" section I need to put a condition if Dynamic Field "Worklevel is WL-13 or above" , Can I use regular expression for same.
My generic agent is working if I am putting single condition "Worklevel is WL-13", but not sure about conditions involve regular expression. Please guide me

Thanks
Vishesh
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