When sending a request, customers have 2 options to send it either via portal or sending a direct email to the systems email address.
When using the portal, everything works okay.
But when a customer sends a request via email, it goes directly to "Junk" queue?
Is there a way to change this default queue when customers are sending their requests via email?
Thank you so much!
[SOLVED] How do I set default queue?
Moderator: crythias
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rcsdownload
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[SOLVED] How do I set default queue?
Last edited by rcsdownload on 22 Jun 2015, 03:25, edited 1 time in total.
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crythias
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Re: How do I set default queue?
admin email settings. Dispatch by To or dispatch by queue
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rcsdownload
- Znuny newbie
- Posts: 23
- Joined: 29 May 2015, 10:59
- Znuny Version: 4.0.7
- Real Name: RCS
Re: How do I set default queue?
Thank you so much!