Autosave Reply?

[sdraganov]

I did a search on that topic but I couldn't find anything on that regard.
Is there a way to configure OTRS to autosave reply when writing it which will prevent information lost if the window was accidentally closed or something unexpected happens?

Thank you in advance.

[schulmann]

Is there a way to configure OTRS to autosave reply when writing it which will prevent information lost if the window was accidentally closed or something unexpected happens?

That seems to be impossible because OTRS doesn't see the input until it is transmitted to OTRS.
But in Firefox you can install an Add-on: Lazarus Form Recovery

[sdraganov]

That's what we do right now but I am looking for more elegant solution.
Hopefully this will be developed for future OTRS versions.

Thank you very much for the assistance.