fetchmail works but ticket is not created in otrs 4

Moderator: crythias

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adityasharma89
Znuny newbie
Posts: 2
Joined: 30 Jun 2015, 14:18
Znuny Version: Otrs 4
Real Name: Aditya Sharma
Company: eStomi Technologies Pvt.Ltd

fetchmail works but ticket is not created in otrs 4

Post by adityasharma89 »

fetchmail works but ticket is not created in otrs 4. I install & configured the fetchmail in centos. the email are fetched. but In otrs not ticket is created..... can any one help me on this???
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: fetchmail works but ticket is not created in otrs 4

Post by RStraub »

Cronjobs are configure correctly ? What does the log say ?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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