Error sending email after configure O365

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keith85
Znuny newbie
Posts: 5
Joined: 24 Feb 2014, 17:04
Znuny Version: V3.34
Real Name: Keith
Company: Dialog

Error sending email after configure O365

Post by keith85 »

Hi all,

i having a problem seen i configure the o365 email in otrs, the system unable to send escalation notification when the escalation time is reach, the log show me as below

Can't send message: 550Start mail input; end with <CRLF>.<CRLF>
Error sending message

this is work when i using sendmail but now seen o365 i only able to use SMTPTLS with port 587.

normal new ticket creation is working.

is anyone can help ??? much appreciate.
crythias
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Re: Error sending email after configure O365

Post by crythias »

Check your Notification Sender email address in SysConfig
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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