OTRS 4 - Wrong mail time header

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Colla
Znuny newbie
Posts: 29
Joined: 28 Mar 2014, 11:54
Znuny Version: 3.3.9

OTRS 4 - Wrong mail time header

Post by Colla »

Hi all,

I've just migrated my otrs server from version 3.3.9 to 4 patch 10.

Everything is ok, but I have a problem with external e-mail. When I send an email to a customer this arrived with the time-header wrong. The server time was 8.30 am but the mail says 10.30 am.

I've changed the timezone in the Core::Time::TimeZone +2 but the recording time of the ticket proved wrong..

Someone else with this problem? Is this a bug?

Best regards,
Marco.
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: OTRS 4 - Wrong mail time header

Post by reneeb »

There are several threads about this topic... Maybe you should also add a comment at http://bugs.otrs.org/show_bug.cgi?id=11367
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Colla
Znuny newbie
Posts: 29
Joined: 28 Mar 2014, 11:54
Znuny Version: 3.3.9

Re: OTRS 4 - Wrong mail time header

Post by Colla »

Thanks reneeb,

I opened a new bug report here: http://bugs.otrs.org/show_bug.cgi?id=11404
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