Hello all,
I'm looking for a way to generate average close time for all tickets over a period. I've tried several different stat configs and am having no luck at all. Can anyone suggest a way to make this happen? TIA
Report generation: Average time to close over X period.
Moderator: crythias
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jnelson
- Znuny newbie
- Posts: 72
- Joined: 18 Jul 2014, 14:40
- Znuny Version: 5.0.4
- Real Name: Jerry Nelson
Report generation: Average time to close over X period.
OTRS 5 on CentOS 7.1