Search sub queues

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otrsuser1
Znuny newbie
Posts: 1
Joined: 11 Aug 2015, 13:40
Znuny Version: 3.1.7
Company: ebits

Search sub queues

Post by otrsuser1 »

Hi,

I need to return search results for sub queues that agents have RO access to. I have looked under UseSubQueues => 0 in Kernel: System: TicketSearch but need some help with how to change it?

Thanks
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