I have a problem with my smtp protocol in OTRS. I need to send emails via SMTP TLS on port 587.
When i'm using Sendmail, system log returns everything is ok, but in linux log i can see Ahuth=failed.
I wanted to use SMTPTLS module, but when I sending email OTRS return error:
I know it isn't OTRS inside problem, but idk how to fix it. Maybe i should define somewhere SMTPTLS module?Backend ERROR: OTRS-CGI-89 Perl: 5.10.1 OS: linux Time: Thu Aug 27 07:15:42 2015 Message: Impossible to send message to: myemail@mydomain.pl . RemoteAddress: 192.168.200.153 RequestURI: /otrs/index.pl Traceback (9617): Module: Kernel::System::Ticket::Article::ArticleSend Line: 2560 Module: Kernel::Modules::AgentTicketCompose::Run Line: 786 Module: Kernel::System::Web::InterfaceAgent::Run Line: 996 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
I read otrs using SSL protocol to sending emails, but I'm using Exchange server in my company, and it is imposible to enable SSL protocol on 465 port
BTW sorry for my bad English.
Greetings
