How can the outgoing notifications for a particular queue be stopped.
A queue is to be created for testing and there should be no notifications for tickets in this queue.
Stop notifications for a particular Queue
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Re: Stop notifications for a particular Queue
For AutoReplies, don't assign them to the queue.
For new ticket notifications, don't have the queue highlighted in agent preferences, my queues
For notification events, don't assign them to the queue.
For new ticket notifications, don't have the queue highlighted in agent preferences, my queues
For notification events, don't assign them to the queue.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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