Hello All,
I've OTRS 3.2.5 installed on Ubuntu. I've configured gmail IMAPs for fetching mail.
For a single mail, multiple tickets are getting created since 2-3 days.
This is happening for random mails and only one email id is configured as postmaster.
Please suggest on solution.
Thanks in advance.
Multiple tickets using IMAP
Moderator: crythias
Multiple tickets using IMAP
OTRS 3.1.X
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crythias
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Re: Multiple tickets using IMAP
They probably are not being deleted from mailbox.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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