Module not registered in Kernel/Config.pm!

[naimson]

Hello.In debugging my case viewtopic.php?f=62&t=30355 i found this error Module Kernel::Modules::AdminSLA not registered in Kernel/Config.pm!

But all module on place ,access rights too . Is there any place where modules are importing?

[RStraub]

You *should* have this in ~otrs/Kernel/Config/Ticket.xml

Code: Select all

    <ConfigItem Name="Frontend::Module###AdminSLA" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Group>Ticket</Group>
        <SubGroup>Frontend::Admin::ModuleRegistration</SubGroup>
        <Setting>
            <FrontendModuleReg>
                <Group>admin</Group>
                <Description>Admin</Description>
                <Title Translatable="1">Service Level Agreements</Title>
                <NavBarName>Admin</NavBarName>
                <NavBarModule>
                    <Module>Kernel::Output::HTML::NavBarModuleAdmin</Module>
                    <Name Translatable="1">Service Level Agreements</Name>
                    <Description Translatable="1">Create and manage Service Level Agreements (SLAs).</Description>
                    <Block>Ticket</Block>
                    <Prio>1000</Prio>
                </NavBarModule>
            </FrontendModuleReg>
        </Setting>
    </ConfigItem>

And this in ~otrs/Kernel/Config/ZZZAAuto.pm:

Code: Select all

$Self->{'Frontend::Module'}->{'AdminSLA'} =  {
  'Description' => 'Admin',
  'Group' => [
    'admin'
  ],
  'NavBarModule' => {
    'Block' => 'Ticket',
    'Description' => 'Create and manage Service Level Agreements (SLAs).',
    'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
    'Name' => 'Service Level Agreements',
    'Prio' => '1000'
  },
  'NavBarName' => 'Admin',
  'Title' => 'Service Level Agreements'
};

With both in place, you should see the Navbar. If either is missing we can analyse further.

[crythias]

module not registered means likely checkbox unchecked in SysConfig.

[naimson]

You *should* have this in ~otrs/Kernel/Config/Ticket.xml

Code: Select all

    <ConfigItem Name="Frontend::Module###AdminSLA" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Group>Ticket</Group>
        <SubGroup>Frontend::Admin::ModuleRegistration</SubGroup>
        <Setting>
            <FrontendModuleReg>
                <Group>admin</Group>
                <Description>Admin</Description>
                <Title Translatable="1">Service Level Agreements</Title>
                <NavBarName>Admin</NavBarName>
                <NavBarModule>
                    <Module>Kernel::Output::HTML::NavBarModuleAdmin</Module>
                    <Name Translatable="1">Service Level Agreements</Name>
                    <Description Translatable="1">Create and manage Service Level Agreements (SLAs).</Description>
                    <Block>Ticket</Block>
                    <Prio>1000</Prio>
                </NavBarModule>
            </FrontendModuleReg>
        </Setting>
    </ConfigItem>

And this in ~otrs/Kernel/Config/ZZZAAuto.pm:

Code: Select all

$Self->{'Frontend::Module'}->{'AdminSLA'} =  {
  'Description' => 'Admin',
  'Group' => [
    'admin'
  ],
  'NavBarModule' => {
    'Block' => 'Ticket',
    'Description' => 'Create and manage Service Level Agreements (SLAs).',
    'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
    'Name' => 'Service Level Agreements',
    'Prio' => '1000'
  },
  'NavBarName' => 'Admin',
  'Title' => 'Service Level Agreements'
};

With both in place, you should see the Navbar. If either is missing we can analyse further.

I have all of this in my files, but now effect (

[RStraub]

And you checked crythias suggestion ? SysConfig is checked (and set to default?)

[naimson]

Finally, i do reset defaults now works . Very strange . But now works,thanks for all .