GenericAgent - First change of owner

[Snowmanko]

Hi there,
is there some option how to detect first change of ticket owner ?
We would like to set "static" owner on first responsible change in certain queue.

So when first responsible is changed we setup same owner as responsible, but later it will not be possible to change owner. So we will be able to track first agent that was asigned to ticket (he will be that owner).

Thanks for hints.

Martin

[crythias]

or, you may just do the reverse... Responsible is same as owner on owner set of new ticket. So, in a sense, you always know who the first owner is.