modify CustomerTicketZoom to take smaller message box

[dominic89]

Hello,
I need help,
Customer TicketZoom I would like to make a quick change,
Customer Ticket Zoom now looks like this:
[img]otrs1.png[/img]
I would like to with short answers MessageContent was adjusted and reduced, eg. as here
[img]otrs2.jpg[/img]
generally,
I tried to edit the file /otrs/var/httpd/htdocs/js/Core.Customer.TicketZoom.js but unsucessfully - it can not be modified
the box with the text was perfectly adapted to the amount of text entered.
if someone is able to help me, or possibly a hint where to look

[crythias]

Hints:
https://github.com/OTRS/otrs/blob/rel-4 ... om.tt#L157
https://github.com/OTRS/otrs/blob/rel-4 ... m.pm#L1439

These don't necessarily help too much, but you might be able to css

Code: Select all

.MessageBody iframe { height: 100px; }

[dominic89]

Thanks!
I try in my spare time with that familiar,
Of course, I'll know if I succeed,
Regards