[SOLVED] 'Owner' field in statistic's report
Moderator: crythias
[SOLVED] 'Owner' field in statistic's report
I have almost everything that I need to show informations about ticket, but can not find 'Owner' field. I need this field so I can know who was responsible for communication on that specific ticket. My question is: Is it possible to add 'Owner' field in reports (statistic) and if so, how?
Last edited by contradl on 15 Oct 2015, 11:25, edited 1 time in total.
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crythias
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Re: 'Owner' field in statistic's report
You have to enable that in sysconfig
Stats::UseAgentElementInStats
Stats::UseAgentElementInStats
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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