Dynamic fields trees in modern OTRS versions (4.x) and 5 ?
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naimson
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Dynamic fields trees in modern OTRS versions (4.x) and 5 ?
Hello. Is there any progress from 2012( the last message in similar post viewtopic.php?t=12965 ) ?
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root
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Re: Dynamic fields trees in modern OTRS versions (4.x) and 5 ?
you can solve this still by using ACLs or contact a professional OTRS company for existing, commercial addons
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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naimson
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- Znuny Version: 4.0.6
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Re: Dynamic fields trees in modern OTRS versions (4.x) and 5 ?
Ok.Could you explain how i can do this with ACLs(or give a link for tutorial or etc.) ?root wrote:you can solve this still by using ACLs or contact a professional OTRS company for existing, commercial addons
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crythias
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Re: Dynamic fields trees in modern OTRS versions (4.x) and 5 ?
ACL reference: https://otrs.github.io/doc/manual/admin ... -reference
Properties DynamicField_MyTrunkField contains foo
Possible DynamicField_MyBranchField contains bar, dee
Properties DynamicField_MyBranchField contains bar
Possible DynamicField_MyLeafField contains cee, eff
Properties DynamicField_MyTrunkField contains foo
Possible DynamicField_MyBranchField contains bar, dee
Properties DynamicField_MyBranchField contains bar
Possible DynamicField_MyLeafField contains cee, eff
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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