Error when sending new mail

[contradl]

A am getting this error for a long time. It happens no matter to which mail I send my message to. Any idea how to solve this?



Note: ticket is still created.

[crythias]

Hi. This error message means there is no way to send the email notification. The System Log will tell you the same thing. Kindly search this forum.

[contradl]

Does error message even remotely specify where the problem is? Core::Sendmail looks like this:


Have searched web a lot but no luck with solving this issue.

Whenever I look it says something like this: The message transfer agent (Exchange,sendmail, smtp, smtp smarthost) is unable to relay the message to the recipient. This is any number of reasons, but none of them explicitly relate to OTRS.

So my question is what are / can be those reasons?

[crythias]

OTRS prepares an email message to send and asks the email sending app to send it on behalf of OTRS. If there are no email sending apps, or the email sending app refuses to send the email, it is impossible to send email.

Since you're configured for sendmail, try to send email from the command line and determine success or fail.